The Big Shift: Chris Mackintosh Steps In as Logix’s New CEO Logix BPO is rapidly expanding to further establish its presence in the global BPO and RPO scene, and with this comes the constant need to refine its leadership structure. We at Logix BPO are thrilled to...
Exciting News at Logix BPO: Meet Chris Mackintosh, Our New COO! Things are moving fast here at Logix BPO! We’re thrilled to be growing so quickly, and with all these new clients, we knew it was time to bring in some extra help. That’s why we’re...
We’ve all been there. Maybe it was the customer who yelled at you over the phone for a minor mistake or the one who demanded the impossible. Difficult customers are inevitable in any customer service role. They can be frustrating, draining, and sometimes even...
In today’s fast-paced business environment, delivering exceptional customer service is paramount. One effective strategy that businesses increasingly rely on is outsourcing their call center services. Outsourcing not only optimises operational efficiency but also...
As technology continues to evolve, so does the landscape of outsourced call centre services. In an increasingly competitive market, businesses must stay ahead of the curve by adopting the latest trends to ensure superior customer service. Here are some key future...
In the dynamic landscape of modern business, efficiency is not just a buzzword; it’s a necessity. As companies strive to streamline operations and maximise productivity, the role of virtual assistants has become increasingly indispensable. From handling...
