At Logix BPO we do not settle for anything less than "Exceptional At All Times" and this is actually one of our founding Key Virtues.
We are positioned to deliver exceptional BPO Solutions at all times and that is exactly what we do.
We are an Australian Outsourcing Company, with both British & Australian leadership and virtues, that has wonderful and skilled Philippine based team members powering our solutions to companies worldwide.
What we bring to your organisation
There is so much we bring to your organisation and whilst it starts with significant financial reductions in labor and operational costs, we go above and beyond to ensure that your remote team are working to their full potential all of the time.
We provide all of our remote staff, across all of our partners with a Results & Performance Program, which provides continuous support, training and development for your team to perfect at the highest levels for your business.
Our Results & Performance Program also teaches your workforce about task priority, how best to deliver KPI's and project management so they have up-to- date and continually improved skills to bring to your organisation.
We also provide a Team Leader into your remote team for free, who will provide all the support and motivation for your team. Should any concerns or misunderstanding arise between your company and one of your remote Virtual Assistants, your Team Leader will quickly communicate directly with you and resolve the issues.
Your team leader will also provide:
A daily standup meeting with your team to ensure they know what today's tasks and priorities are.
A weekly WIP (week in progress) meeting to discuss the weeks activities and plan for the next week
A Quarterly Review via a Strategic Session with all stakeholders to review performance, progress and concerns