The Big Shift: Chris Mackintosh Steps In as Logix’s New CEO Logix BPO is rapidly expanding to further establish its presence in the global BPO and RPO scene, and with this comes the constant need to refine its leadership structure. We at Logix are thrilled to announce...
Exciting News at Logix: Meet Chris Mackintosh, Our New COO! Things are moving fast here at Logix! We’re thrilled to be growing so quickly, and with all these new clients, we knew it was time to bring in some extra help. That’s why we’re excited to...
The Logix Guide to Handling Difficult Customers We’ve all been there. Maybe it was the customer who yelled at you over the phone for a minor mistake or the one who demanded the impossible. Difficult customers are inevitable in any customer service role. They can...
The Benefits of Outsourcing Your Business’ Call Center In today’s fast-paced business environment, delivering exceptional customer service is paramount. One effective strategy that businesses increasingly rely on is outsourcing their call center services....
Future Trends in Call Center Services: AI, Omnichannel Support, and More As technology continues to evolve, so does the landscape of call center services. In an increasingly competitive market, businesses must stay ahead of the curve by adopting the latest trends to...
Top 5 Popular Types of Virtual Assistants Companies Hire from Logix BPO In the dynamic landscape of modern business, efficiency is not just a buzzword; it’s a necessity. As companies strive to streamline operations and maximize productivity, the role of virtual...
