The Philippines has emerged as a powerhouse in the Information Technology and Business Process Management (IT-BPM) industry, positioning itself as one of the leading destinations for Business Process Outsourcing (BPO). With a burgeoning IT sector, a skilled workforce,...
These days, contact centres play a pivotal role in ensuring excellent customer service, fostering brand loyalty, and driving operational efficiency. Companies worldwide are recognising the value of outsourcing their contact centre operations to countries like the...
