Meet the Team: Logix Talent of the Month – Allysa Kuizon – The Human Resources Maven
This is the fifth piece in this interview series which began in June. It features selected members of the Logix BPO family and will endeavour to show everyone why Logix BPO continues to be the choice of numerous talents when it comes to quality work with above-average pay, not to mention work-life balance.
This next individual who made it to our “Meet the Team” list is our Talent of the Month for October and she is Allysa.
Allysa Kuizon is a 28-year-old mother of a 10-month-old baby girl who currently resides in a quiet town in Leyte. Born and raised in the City of Golden Friendship, Cagayan de Oro, she studied Psychology at one of the premier universities in the Philippines, the University of San Carlos, which is located in Cebu City. To say that she’s perfect for her role as a Talent Partner for one of Logix BPO’s clients is an understatement. With six years of experience in the HR realm, you can say that she’s truly cut out for the job. Let’s have a chat with her, shall we?
Q: Hi Allysa, so let’s get right to your work experience and qualifications. You’ve had 6 years in the Human Resources industry? Can you expound?
Allysa: Yes. I started as an HR Generalist in a Media/Entertainment company then joined a start-up shared service centre as an HR Specialist supporting Singapore and Malaysia. After a few years, I got promoted to team leader. Then the pandemic happened. It opened my eyes to remote work and I never look back. I resigned from my post and joined Logix BPO.
Q: So you’ve been in the industry from the get-go. I’m curious. What made you go into HR and how did you develop an interest in this field?
Allysa: I just love to work with people. Considering my strengths and personality, I find HR industry a better match. I like the fact that no day is ever the same and that I truly learn constantly. What really got me started in this field was the internship I did at a Business Process Outsourcing (BPO) company. I loved that as a recruiter, I got to interact with a variety of people and every interaction was a learning opportunity. That continues to this day in my role with Logix BPO.
Q: Ooh, I never saw it that way before. Aside from your interest in meeting a lot of different people and your love for the industry, what can you say makes you perfect for your role in the company?
Allysa: I believe being a good communicator gives me an edge in this field. You should remember that the number one skill across all industries is, and probably always will be communication. Both written and verbal communication are essential strengths for an HR professional to have.
Recruiters, as liaisons between job seekers and potential employers, are responsible for communicating clearly and effectively in all mediums – in person, on the phone, in emails, and other forms of communication.
I’m also good at active listening – listening goes hand-in-hand with being curious. Taking the time to really hear your candidates and clients will give you more valuable information than any other tactic you can find.
By listening intently to what your candidates and clients say, you get to know exactly what they want. You can then use this information to craft your recruitment and negotiation strategies. The more you listen, the more valuable information you will get to guide your decision-making.
Also, I’m an expert at time management. This is essential to enable recruiters to make sure that tasks are completed on time. Often, a recruiter’s responsibilities are time-sensitive since their clients need candidates to fill empty positions quickly. A recruiter’s time management skills help them meet hiring deadlines, keep interview schedules flowing smoothly and successfully manage the multiple tasks recruiting involves, like writing job posts, screening applicants and scheduling interviews.
Q: Oh, so can you tell me when these skills and expertise helped you with your current position at Logix BPO?
Allysa: Being able to communicate through a variety of different channels helped me source candidates quickly. Such as writing effective job and social media posts, cold emails and networking. Paired with active listening, I fully understand what type of skillset the client is looking for and what the candidate is looking for in a company as well.
Planning my day ahead lets me work on all the open roles that we have and other tasks that I need to do.
Q: So, I know you have all these skills and abilities that help you fulfil your duties as a talent partner for your client. Are you currently learning new skills to expand your horizons, so to speak?
Allysa: I’m grateful to be working with a client who encourages me to take courses to enhance my skills and keep up with the strategies the market is currently using.
I recently finished the Cold Email Conversion course which is relevant to my current role. This course gave me ideas on how to receive a higher reply rate.
Q: That’s good to hear! So, with upskilling, does that mean you have big aspirations for the future?
Allysa: I have worked in this particular field for a while now. I set up goals to test myself accordingly. Here, my short-term targets remain basic. I will work on the tasks assigned to yield the expected outcomes or even exceed the client’s expectations. The targets are clear in my role.
Further, as I settle down here, I want to take more part in decision-making roles. I see myself involved in bigger responsibilities, taking tougher decisions that can benefit the organization. For the sake of mutual growth, I have to work with the experience I have accumulated in all these years.
