MANILA, PHILIPPINES – Global BPO firm TaskUs has opened its 11th PH site in Las Piñas. This move supports its investment in AI training for its workforce.
AI isn’t just a tool for teams. It becomes part of how our people are trained and how they specialize in what they do.
— Al Sese, TaskUs VP of Operations
A Move Born from Prioritizing People First
TaskUs’s growth is driven by its people-centric approach, where it wants to provide a work-life balance for its employees. And it’s meeting that in two ways:
- Putting operations close to residential areas
- Equipping employees with advanced digital skills
For the first one, Sese mentioned that it has long been the company’s strategy to place work opportunities closer to people’s hometowns. Doing so will give the 1,500 new hires the chance to work within their community, saving them the long commute, as well as boost the local economy.
As for the second, the AI upskilling will ensure that the employees can keep up with the advanced work and technologies required in this age of AI. The company will provide an in-house AI certification program every quarter; completing it will increase the employees’ confidence to take on such work and reduce their fear of being left behind.
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