
SUVA, FIJI – An FBC news report reveals that Australian and New Zealand investors have growing confidence in Fiji’s outsourcing sector, resulting in 500 more jobs recorded in 2025. This led to the sector “experiencing a structural shift” in the past 12 months.
Factors Contributing to Fiji’s Structural Shift
Josefa Wivou, Outsource Fiji Executive Director, says there’s a combination of factors that drive companies in Australia and New Zealand to the country.
First, there’s cost efficiency. They see a financial advantage in outsourcing to Fiji compared to distant outsourcing destinations, saving on costs and receiving the same service quality.
Then there are operational safety and easy market access. They can get familiar with the environment and do business with ease, ensuring they can grow organically in the country. Wivou even cites how working with firms like Investment Fiji and Outsource Fiji can help them grow organically in the country.
Conducting a Measured Approach to Growth
Fiji’s outsourcing industry has contributed around 7% to the GDP, making it one of the country’s economic pillars.
And with the industry’s recent pace of expansion, industry leaders are “stressing that growth must be sustainable rather than rushed.” Doing so ensures they’re not straining resources, especially labor and infrastructure, in meeting global demand.
LOGIX BPO Content Team
The Logix BPO Content Team is made up of writers who work directly inside the outsourcing world. We sit alongside operations managers, client success leaders, and workforce strategists running call centers, RPO programs, and back-office teams across the Philippines, UK, Australia and Us.
Our content comes from real collaboration with teams managing live client accounts in healthcare, fintech and tech consulting. We’re embedded in Logix BPO’s client delivery work, so we write what we see; the strategies and systems our teams actually use to build and scale outsourcing solutions.












