NORTH CAROLINA, UNITED STATES – VXI Global Solutions, a provider of customer experience and business process outsourcing services, is expanding its customer service center in Charlotte, North Carolina, through the acquisition of Chime Solutions, a contact center solutions provider.
This strategic move will create over 100 new full-time positions, driven by increasing client demand.
“The acquisition of Chime Solutions reaffirms our commitment to maintaining a balanced service portfolio while investing in progressive operating models that will allow us to cultivate talent and foster diverse and flexible workforce solutions for our partners,” said David Zhou, chief executive officer and co-founder of VXI Global Solutions.
“Together, we will have a greater impact at scale, delivering long-term value for our clients, and enabling corporations to bring economic and social value back to the communities in which they operate.”
Competitive pay & benefits for VXI employees
The cutting-edge Charlotte facility at 7201 University Oaks Drive offers full-time jobs starting at $17 per hour. Top performers have the potential to earn up to $40,000 annually, with additional incentives based on the client program.
VXI also provides paid training; medical, dental, and vision coverage; 401k; paid time off, and an “unlimited employee referral” program. Additionally, the Charlotte site offers free onsite gym memberships after 90 days of employment, discounted cell phone plans, a rewards program, and fun pop-up food truck events.
“We have an amazing group of people at VXI,” said Byron Johnson, director of operations for VXI Charlotte. “I have been with VXI for over four years, and I’m delighted to be heading up the Charlotte site to help guide and grow with our trusted client.”
He also emphasized VXI’s recognition as one of Newsweek’s Greatest Places to Work for Diversity in the United States, with over 85% of the company’s leaders promoted internally.
About VXI Global Solutions
Founded in 1998, VXI Global Solutions employs over 40,000 people across more than 40 locations in North America, Asia, Europe, and the Caribbean. The company provides omnichannel multilingual support, software development, quality assurance, and customer experience advisory services to major brands worldwide.
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