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Tech Mahindra expands BPS business in Baltic States

RIGA, LATVIA – IT services and consulting giant Tech Mahindra has expanded its business processing services (BPS) in the Baltic region by opening a new center in Riga, Latvia.

This expansion will strengthen Tech Mahindra’s presence in Europe, offering local and regional clients a range of services, including 5G, Metaverse, blockchain, quantum computing, cybersecurity, and artificial intelligence (AI), according to a press release from the company.

Inauguration and new office features

Tech Mahindra’s new office in Riga features an open-plan design, employee training and conference rooms, lounge areas, and a customized server room. Significant modifications were made to meet the company’s specific needs, emphasizing robust internet connectivity and advanced security measures to support their operations.

The center will employ 500 professionals, adding to Tech Mahindra’s global workforce of over 145,000 employees.

Birendra Sen, business head of Tech Mahindra’s BPS, stated, “Tech Mahindra’s expansion into the Baltic States is a pivotal stride in our growth strategy. Latvia’s thriving tech ecosystem, skilled workforce, robust IT infrastructure, and favorable government policies make it an ideal hub for accessing European markets.”

“This expansion highlights our commitment to regional growth and technological advancements in Europe, further empowering our customers to scale at speed and adapt their businesses like never before.”

The center was inaugurated by Mr. Tanmaya Lal, ambassador of India to the Republic of Latvia and Sweden, Mr. Jurģis Miezainis, parliamentary secretary of the Ministry of Economics, Republic of Latvia, and Mr. Vilnis Ķirsis, Mayor of Riga.

Mayor Vilnis Ķirsis welcomed the firm, saying, “The opening of Tech Mahindra’s new service center in Riga confirms the city’s development and growing competitiveness. Riga is becoming increasingly attractive to global business service centers. The presence of these centers promotes both growth and innovation in research and smart technology.”

According to the Baltic Times, this is the biggest deal in the Baltic office market in 2024, executed through the leasing of available commercial premises.

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