MANILA, PHILIPPINES – International technology and outsourcing leaders will convene in Manila later this month for a summit, discussing an AI-driven future and sustainability in the BPO industry.
The Philippines’ IT-BPM sector has seen significant gains since the launch of the Roadmap 2028 strategy, which aims to expand capabilities, strengthen client partnerships, and deliver value in the industry. It has added 370,00 new direct jobs, bringing in USD 8.5 billion in revenue, raising the sector’s total to 1.82 million workers and USD 38 billion revenue by the end of 2024.
While this reflects success in the industry, the workforce is changing rapidly with the rise of AI and its transformative influence. New questions press the sector, and these will be addressed in this year’s summit.
What Is the Summit About?
The IT & Business Process Association Philippines (IBPAP) recently announced that it will be hosting the International IT-BPM Summit (IIS) 2025 on September 23-24 at Okada Manila.
The theme will be “Rewired for Value: The Global Wake-Up Call,” where Asia’s outsourcing and technology powerhouses are set to attend. The summit will be a venue for insightful discussions, strategic networking, and awareness of what the global industry could be anticipating in the coming years.
Key speakers include prominent figures like:
- Martin Wezowski, former Chief Futurist of SAP
- Jimit Arora, Everest Group
- Stanton Jones, ISG
- Archana Seshandrinathan, McKinsey Singapore
- Eugene Acevedo, Vice Chairman, Asian Institute of Management
They will be discussing the ever-significant topic of artificial intelligence, its impact on industries, and how the Philippines can:
- Accelerate and sustain growth amid global disruption
- Bridge skill gaps to maintain competitiveness
- Diversify services beyond voice-based BPO into higher-value services
- Ensure regulatory and investment environments comply with global practices
