Reach over 94% first call resolution for travel services by partnering with us to outsource travel and tourism.
Our travel and tourism outsourcing service will provide you with a team to support your front and back office operations and assist in customer care.
Front Office Sales
Our travel and tourism outsourcing team will handle inbound and outbound sales, assisting your customers in finding and booking the best travel option.
Back Office Support
Our travel and tourism outsourcing team will be quick, accurate, and consistent in managing your post-sales services, including booking confirmations and cancellations, itinerary changes, and partner coordinations.
Help Desk
Our outsourced travel and tourism team will provide 24/7 multi-channel customer support for booking issues, account access, and other technical concerns.
Social Media Support
Our outsourced travel and tourism team will respond to your customers’ social media inquiries, making sure to enforce positive engagement and brand presence.
Claims and Refunds Processing
Our outsourced travel and tourism team will resolve your customers’ claims and refund requests related to delays, cancellations, or service disruptions.
Multilingual Customer Support
Our travel and tourism outsourcing team will help you enhance accessibility by delivering customer service in multiple languages: English, Hindi, Spanish, Korean, and Japanese.
The travel and tourism industry is ever-changing, which is why it needs an outsourcing team to support its functions. Let us handle the intricate customer support side of your business, so your staff can focus on other core work.
Having customers talk to real people creates a connection that allows them to feel that you care, more so when your customer support team shares personal recommendations about the place they’re travelling to.
Your remote team helps simplify your internal travel and tourism operations, resulting in timely and streamlined customer support even during peak travel seasons.
Maximising the KPIs and other data reports we send you provides a better understanding of customer behaviour, enabling you to create flexible strategies to promote your business further.
LET’S GET STARTED
Click the "Get Started" button to start your outsourcing journey with Logix BPO.
What skills and resources are you looking to outsource?
From Call Centre Agents to Digital
Marketers — We've Got Your Team
Logix BPO offers a full suite of outsourcing and remote staffing solutions across a wide range of industries. With thousands of professionals in our global talent pool, we’ve built a strong track record of success — especially in the Call Center segment, supporting both Inbound and Outbound services at scale.
We’ve helped top-performing industries deliver exceptional customer service, including:
Customer Service
Inbound Call Center
Outbound Call Center
Technical Support
Live Chat Support
Email Support
Content Moderation
Background Checking
Solar Sales
Recruitment Process Outsourcing
Outsourced Accountancy
Outsourced Bookkeeping
Outsourced Digital Marketing
Virtual Assistant
Training Sandbox
Philippine Company Formation
We ensure talent preservation and continuous improvement to help your business grow exponentially.
We leverage industry experience and knowledge to nurture an ecosystem of managers, trainers, and best practices for your team.
We ensure that you have the best remote team with a level of professionalism that’s hard to replicate.
With us, your business can scale freely, which means your team will grow, too. Whether it’s 1 or 50, we’ll provide.
Transparency is very important to us. Rest assured, there will be no salary markup in any of the costs agreed upon.
We may source and hire your team, but you will retain control over their operations.
Book a No-Obligation
Outsourcing Discovery Call
Reduce employment and operational costs by 70% (or more) with our offshore teams, while improving quality and accelerating growth. Connect with our specialist Outsourcing Consultants to discuss today.
We have helped 100s of businesses since our inception:
0+ Happy Partners
0+ Full Time Staff
0+ Industry Sectors
0 Global Offices
LET’S GET STARTED
Click the "Get Started" button to start your outsourcing journey with Logix BPO.
How many staff do you estimate that you need to outsource?
Book a No-Obligation
Outsourcing Discovery Call
Reduce employment and operational costs by 70% (or more) with our offshore teams, while improving quality and accelerating growth. Connect with our specialist Outsourcing Consultants to discuss today.
We have helped 100s of businesses since our inception:
250+ Happy Partners
2200+ Full Time Staff
20+ Industry Sectors
6+ Global Offices
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