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Outsource Technical
Support for Minimal
Operations Interruption

Reduce operational downtime and client complaints with Logix’s technical support outsourcing

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Discuss your Technical
 Support needs with us!

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Like you,

Maher and James

McColl Cabinets

Media Partners

Reddin

Reykjavic Sightseeing

Sky Lagoon

Stromberg

Triple-O

I-pharm

Trigiene

Flyover

The Point Co

SAAS

The Aim Group

has optimised their business through our outsourcing services, too.

Technical Support Mistakes
You’ll Avoid with Logix

Our outsourced technical support team employs a systematic approach to issue tracking, ensuring timely responses and achieving an 80% resolution rate.

Our outsourced technical support team offers expert and prompt support for software, hardware, and service-related issues, reducing waiting time and system downtime.

Our outsourced technical support team ensures your ticket escalation process becomes more polished with their experience in defining and utilizing escalation paths.

Our outsourced technical support team can set up structured workflows and a knowledge management system tailored to your company, including how-to guides and troubleshooting tips.

Looking for Other Roles to Outsource?

There are no limits to the workforce you can build with Logix BPO. As an outsourcing company in the Philippines, our outsourcing services cater to your business needs.

We shape our talents according to your demands.

Below are some of the established offshore staffing services we have.

Customer Service

Your team will provide you with round-the-clock support

Inbound Call Center

Your team will process customer inquiries

Outbound Call Center

Your team will boost your outreach and engagement

Technical Support

Your team will handle the troubleshoots at faster resolution times

Live Chat Support

Your team will provide real-time assistance to your customers

Email Support

Your team will professionally handle customer queries and follow-ups

Content Moderation

Your team will ensure your user-generated content complies with existing guidelines

Background Checking

Your team will verify the individual’s credibility

Solar Sales

Your team will skillfully drive your lead generation efforts

Recruitment Process Outsourcing

Your team will find you the top 1% talent who fit your vision and culture

Outsourced Accountancy

Your team will verify and write financial reports that comply with existing accounting standards

Outsourced Bookkeeping

Your team will ensure your accounting records are accurate and up-to-date

Outsourced Digital Marketing

Your team will drive marketing campaigns that attract your intended audience

Virtual Assistant

Your team will provide you with administrative support

Training Sandbox

Your team will create a simulated environment for training and skills development

Philippine Company Formation

Your team will help you create a company in the Philippines from scratch.

We Find You the Perfect Talent in
6 Efficient Stages

Stage 1

Shortlisted candidates are contacted for an initial discovery interview

Stage 2

Candidates undergo a comprehensive face-to-face interview and skill-testing

Stage 3

The best candidates are forwarded to clients for an interview

Stage 4

Human Resources conducts background, reference, and police checks

Stage 5

A job offer is made, and contracts are produced

Stage 6

Onboarding process to prepare your remote teams

Elevate your business through excellent customer service operations with Logix BPO.

What Our Clients Say About Us

The Logix BPO Difference

Strategic Path and Attention

We ensure talent preservation and continuous improvement to help your business grow exponentially.

Ready Ecosystem

We leverage industry experience and knowledge to nurture an ecosystem of managers, trainers, and best practices for your team.

Skilled Talent Pool

We ensure that you have the best remote team with a level of professionalism that’s hard to replicate.

Staffing Flexibility

With us, your business can scale freely, which means your team will grow, too. Whether it’s 1 or 50, we’ll provide.

No Salary Markup

Transparency is very important to us. Rest assured, there will be no salary markup in any of the costs agreed upon.

Retain Control

We may source and hire your team, but you will retain control over their operations.

Your Outsourcing Journey
Starts Here

Starting your outsourcing journey with Logix BPO is simple and commitment-free.

We don’t charge recruitment fees, and there’s no obligation to hire — feel free to review talent profiles and conduct interviews before making any decisions.

It all begins with a quick discovery call, where we learn about your business, the roles you need to fill, and how our process and pricing align with your goals.

Follow these simple steps to kickstart your outsourcing journey with Logix BPO:

Book a Discovery Call With Us
Send Us Your Requirements
Receive High-End Talent Profiles In Your Inbox
Welcome Your New Staff Onboard
Scale Your Business While We Manage Your Team

LET’S GET STARTED

Click the "Get Started" button to start your outsourcing journey with Logix BPO.

How big is your company?
Let us get to know you better.

Outsource Technical
Support for Minimal
Operations Interruption

Technical Support Mistakes
You’ll Avoid with Logix