Reach 92% first call resolution on returns and orders by choosing to outsource retail operations.
Our retail outsourcing service will provide you with a team that knows exactly how to handle your customers’ shopping concerns from start to finish.
Non-Voice Customer Service
Our outsourced retail team will help you with order tracking, returns, and inquiries through email, chat, and ticket-based service.
Chat Support
Our retail outsourcing team will assist online customers in real time, guiding them and resolving their queries, so they don’t leave without buying.
Email Support
Our outsourced retail team will carefully manage your customers’ refunds, shipping issues, and other concerns, ensuring they’re satisfied and continue to become your loyal shoppers
Help Desk Support
Our retail outsourcing team will provide technical and operational support to ensure your online store runs as smoothly as possible.
The retail industry entertains countless customers in a day. Let us handle the customer care aspect of your business so you can focus on your merchant partners and suppliers.
Outsourcing allows you to spend resources, such as people, money, and time, on the areas that matter most to your business.
With our team behind you, your customers can experience efficient order processing and after-sales support.
Getting insights into your customers’ behaviour allows you to adapt strategies to improve your products and services.
Your Outsourcing Journey
Starts Here
Starting your outsourcing journey with Logix BPO is simple and commitment-free.
We don’t charge recruitment fees, and there’s no obligation to hire — feel free to review talent profiles and conduct interviews before making any decisions.
It all begins with a quick discovery call, where we learn about your business, the roles you need to fill, and how our process and pricing align with your goals.
Follow these simple steps to kickstart your outsourcing journey with Logix BPO:
LET’S GET STARTED
Click the "Get Started" button to start your outsourcing journey with Logix BPO.
How big is your company?
Let us get to know you better.
We ensure talent preservation and continuous improvement to help your business grow exponentially.
We leverage industry experience and knowledge to nurture an ecosystem of managers, trainers, and best practices for your team.
We ensure that you have the best remote team with a level of professionalism that’s hard to replicate.
With us, your business can scale freely, which means your team will grow, too. Whether it’s 1 or 50, we’ll provide.
Transparency is very important to us. Rest assured, there will be no salary markup in any of the costs agreed upon.
We may source and hire your team, but you will retain control over their operations.
Book a No-Obligation
Outsourcing Discovery Call
Reduce employment and operational costs by 70% (or more) with our offshore teams, while improving quality and accelerating growth. Connect with our specialist Outsourcing Consultants to discuss today.
We have helped 100s of businesses since our inception:
0+ Happy Partners
0+ Full Time Staff
0+ Industry Sectors
0 Global Offices
LET’S GET STARTED
Click the "Get Started" button to start your outsourcing journey with Logix BPO.
How many staff do you estimate that you need to outsource?
Book a No-Obligation
Outsourcing Discovery Call
Reduce employment and operational costs by 70% (or more) with our offshore teams, while improving quality and accelerating growth. Connect with our specialist Outsourcing Consultants to discuss today.
We have helped 100s of businesses since our inception:
250+ Happy Partners
2200+ Full Time Staff
20+ Industry Sectors
6+ Global Offices
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