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Customer Service Representative w/ Financial or Accounting Experience | HMO + NSD + Attendance Incentives

Cebu | Full Time - Onsite

₱26,000 – ₱28,000 per month/+ Full Benefits

Job Title	CSR for Financial Account \| HMO+ Attendance Incentives +Benefits
Employment Type	Full Time - Onsite
Employment Location	Cebu
Salary Range	₱26,000 – ₱28,000 + HMO + Dental + Excellent Benefits
Benefits Package	Holiday/Sick Pay, SSS, PhilHealth, Pag-ibig, 13th Month, HMO, WFH, Birthday Hamper

Company Introduction:

Logix BPO is an Award Winning BPO and RPO, with operational teams across the Philippines, headquartered from Cebu City, we have established ourselves as the premier Call Center Philippines provider through unwavering commitment to excellence and innovation. As a leading BPO in Cebu, we combine cutting-edge technology with exceptional human talent to deliver superior business solutions that drive measurable results for our global clients. We maintain rigorous adherence to international standards and certifications including ISO, HIPAA, PCI DSS, and GDPR frameworks. This commitment ensures that your sensitive information is protected according to the highest global standards when partnering with our Philippines Contact Center.

Job Overview:

We’re looking for a proactive and customer-focused Customer Service Representative to join our growing onsite team! If you have a solid background in financial or accounting-related customer service and a passion for helping clients, we want to meet you.

Job Responsibilities:

Handle client inquiries and provide accurate support for financial accounts through phone, email, or face-to-face communication.
Record, update, and maintain client account information with a high level of accuracy.
Collaborate with internal teams to resolve customer issues quickly and effectively.
Follow company procedures and compliance policies, especially when handling confidential financial information.
Stay updated on financial products, services, processes, and policies to ensure excellent customer experience.

Qualifications:

1–3 years of experience in customer service specifically related to financial or accounting accounts (voice support preferred).
Strong understanding of financial processes, terminology, or account-related concerns.
Excellent verbal and written communication skills.
High attention to detail and strong organizational abilities.
Comfortable working onsite in a professional office environment.
Proficiency in Microsoft Office
Ability to manage sensitive financial information with the highest level of confidentiality and professionalism.

Education: