Our 4-Step Process
for Finding Your Perfect Support Team
Understanding Your Needs
Through a consultation with our experts, we’ll listen to your business’s pain points and provide a tailored solution design.
We’ll also be setting up SLAs and KPI agreements that our team will be delivering.
Sourcing & Onboarding
Our recruitment team will source and match the skills necessary for your support team.
We’ll handle the:
- Sourcing
- Interviewing
- Testing
- Onboarding
- Training
…to ensure we’re only providing you with quality teams.
Team Deployment
Your new team is now ready to provide you with real-time support.
They’ll report directly to you while we manage and supervise their performance on your behalf.
Ongoing Team Optimization
Your control doesn’t end the moment your team is deployed.
Our team practices continuous process improvement based on your feedback and needs.
Whether it’s team expansion or service upgrades, Logix BPO provides.
