Championed Insurance Support with a Global Life Insurance Provider
Logix BPO assisted Prudential with life insurance hotkeys, renewals, and reviews, ensuring the company’s customers only receive the best support.
The Company
Prudential PLC is a multinational life and health insurance and asset management company. Founded in 1848, it had consistently provided 18 million customers with health, welfare, and wealth assistance.
Logix’s Solution
As a trusted BPO company, Logix BPO helped Prudential PLC deliver health, wealth, and welfare support to clients through the following customer engagement processes:
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Renewals
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Sales
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Switch
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Lead Generation
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Hot Keys
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Appointment Setting
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Help Desk
Results Achieved
Through its partnership with Logix BPO, Prudential PLC strengthened its customer relationship.
Consistently provided high-quality multilingual support across Asia and Africa.
Significantly increased life insurance renewals through proactive outreach.
93% FCR and maintained strong QA scores.
Easily adapted to market needs with a scalable team structure.
Start Your Success Story with Logix BPO
Logix BPO delivers nothing less than excellent outsourcing solutions. Our teams have a proven track record of providing high-quality services across various verticals.
