Powering Engagement for Effective Service Outcomes
Logix BPO provided telemarketing support for the Premier League, focusing on enhancing customer engagement with league-related and sporting opportunities.
The Company
The Premier League is England's top professional football league, contested by 20 clubs, with promotion and relegation tied to the English Football League (EFL). Founded in 1992, it generates significant revenue from domestic and international TV rights. It is also the most-watched sports league globally, reaching 4.7 billion people, with a strong competitive presence in European competitions.
Logix’s Solution
As a reliable BPO company, Logix BPO helped the Premier League boost customer engagement and drive sales through the following key initiatives:
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Help Desk
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Outbound
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Retention
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Upgrades
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Telemarketing
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Sales
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Collections
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Recruitment Process
Results Achieved
The Premier League was able to achieve its campaign goals, thanks to Logix BPO’s support.
Successfully promoted sales related to Premier League fixtures
High customer retention through regular updates and promotions around league matches
Telemarketing campaigns helped drive participation in Premier League-related events
Increased engagement from fans, contributing to the growth of betting services linked to the Premier League
Start Your Success Story with Logix BPO
Logix BPO delivers nothing less than excellent outsourcing solutions. Our teams have a proven track record of providing high-quality services across various verticals.
