Proactive Record Retrieval for US’ Biggest Medical Record Collector
Logix BPO streamlined Legal Monkeys’ record collection solutions for specialized legal cases, ensuring expert handling and faster turnaround times. This partnership involved reviewing documents for key references, like healthcare providers, employers, and insurance carriers.
The Company
Legal Monkeys handles medical record retrieval across the US, including records from healthcare providers, pharmacies, schools, employers, and more, allowing professionals to focus on settling cases.
Logix’s Solution
As a dependable BPO company, Logix BPO strengthened Legal Monkeys’ document and record collection processes through the following key services:
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Record Retrieval
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Claims
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Patient Help Desk
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Appointment Setting
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Virtual Assistance
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Technical Support
Results Achieved
With Logix BPO’s support, Legal Monkeys was able to improve its overall business operations.
Improved billing accuracy through complete patient records, including medical and radiology documentation
Consistent accuracy targets, ensuring legible and unblurred QA results
Expanded operations into Defense, Workers’ Compensation, and Plaintiff record segments
Scaled the team from 50 to over 100 employees
Start Your Success Story with Logix BPO
Logix BPO delivers nothing less than excellent outsourcing solutions. Our teams have a proven track record of providing high-quality services across various verticals.
