Tailored Operational Success for a Kenyan Insurance Company
Logix BPO collaborated with Kenyan Alliance for its appointment-setting services and renewal upgrades, helping with seamless cold calling potential clients and enhancing the company’s existing policies with tailored upgrades.
The Company
Kenyan Alliance Insurance Company is an insurance provider offering financial solutions, such as personal pension plans, workers’ compensation, general insurance products, and corporate healthcare programs. The company is also known to collaborate with its customers to implement value-based services.
Logix’s Solution
As a reliable BPO company, Logix BPO not only improved Kenyan Alliance Insurance Company’s appointment-setting operations but also supported the following activities:
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Renewals
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Sales
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Switch
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Lead Generation
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Hot Keys
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Appointment Setting
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RPO
Results Achieved
This partnership with Logix BPO drove significant results for Kenyan Alliance, primarily with their customer engagement and relationship.
75% Policy Renewals: Significantly increased insurance policy extensions
18% Warm Leads Conversions: Increased potential customers through empathetic and persuasive contact
90% and above QA score maintained
30% Successful Policy Upgrades: Closely contacted clients and persuaded them to upgrade their insurance
Start Your Success Story with Logix BPO
Logix BPO delivers nothing less than excellent outsourcing solutions. Our teams have a proven track record of providing high-quality services across various verticals.
