Specialized Record Retrieval for a Leading Litigation-Related Settlement Provider
Logix BPO provided Archer with a record retrieval solution, streamlining its process, ensuring persistent follow-ups, and enhancing transparency through a 24/7 portal. This resulted in a 40% faster case resolution and improved efficiency for the legal team.
The Company
Archer is a leading provider of litigation-related settlement solutions, including claims administration, healthcare lien resolution, and qualified settlement fund services to law firms across the US. The company specializes in managing single-event, Mass Tort, and Class Action settlements in product liability, pharmaceutical, medical device, mass disaster, and toxic tort/exposure cases.
Logix’s Solution
< a href="/">BPO company Logix BPO streamlined Archer’s legal operations through the following services:
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Record Retrieval
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Claims
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Patient Help Desk
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Appointment Setting
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Virtual Assistance
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Technical Support
Results Achieved
Archer experienced an increase in data accuracy and prompt case resolutions thanks to Logix BPO.
Timely record access through persistent follow-ups and escalations
Streamlined approach in hotkey transfer processes, and real-time visibility into request status
Complete and legible records verified through rigorous checks
Case resolution accelerated by 40%
Allowed legal teams to focus on strategy, not paperwork
Start Your Success Story with Logix BPO
Logix BPO delivers nothing less than excellent outsourcing solutions. Our teams have a proven track record of providing high-quality services across various verticals.
