July 2025 Industry Trends
AI is reshaping the future of outsourcing, where technology, strategy, and human capital become critical to survival. Executive Summary July 2025 highlighted the BPO…
What Is Compliance Outsourcing, and Is It Right for Your Business?
Compliance outsourcing is becoming a go-to strategy for many businesses trying to keep up with the growing list of regulations, such as global data privacy…
Logix BPO Renews Compliance with the ISO/IEC 27001:2022 ISMS Standards
CEBU, PHILIPPINES – On September 1, 2025, Logix BPO officially renewed its certification for the ISO/IEC 27001:2022 Information Security Management System (ISMS) Standards. Attaining it…
Excellent Telecommunications Call Center Starts with the Right Partner
The right products and services can get businesses in the spotlight, but cutting costs and improving efficiency ensure they remain successful and afloat. A blend…
Outsourcing Trends Report – June 2024
Like many aspects of any business, the world of business process outsourcing (BPO) is constantly evolving. So whether you’re a seasoned outsourcing pro or just…
Outsourcing Trends – July 2024
In July, we witnessed a significant trend of BPO companies leveraging AI to enhance processes and service quality. This raises the ongoing concern of whether…
Is Healthcare BPO Right for You? Key Factors to Consider
In a study conducted at over 500 hospitals, 90% of executives are exploring healthcare BPO. Given the industry’s demands, leveraging third-party providers for support is…
Outsourcing Telemarketing: Why It’s Better for SMEs
When it comes to nurturing customer connections, would outsourcing telemarketing services be better than hiring an in-house team? Telemarketing is crucial for expanding your business…
Chris Mackintosh Becomes Logix’s CEO
The Big Shift: Chris Mackintosh Steps In as Logix’s New CEO Logix BPO is rapidly expanding to further establish its presence in the global BPO…
Logix BPO Awarded as Best Smart Business Process Outsourcing Company 2024 – APAC
We are thrilled to announce that Logix BPO has been honored as the Best Smart Business Process Outsourcing Company 2024 – APAC by Acquisition International….
Data Protection in Modern Call Center Operations: A Critical Imperative
In today’s interconnected digital landscape, call centers serve as custodians of vast amounts of sensitive customer information. From credit card details to medical records, these…
What Is an Outbound Sales Team, and How Does It Contribute to Your Revenue Growth?
In 2026 (and beyond), relying solely on inbound marketing and waiting for your ideal customer to come to you isn’t enough to drive your revenues….
