Cebu City, Philippines — Executive Boutique Call Center (EB Call Center) and Select VoiceCom (SVC) have announced a major merger, forming a unified outsourcing powerhouse under the SVC brand.
The newly merged company, led by CEO Mark Shapiro and President Trevor Michael, offers expanded services designed to meet the needs of international businesses. SVC now provides a broad range of solutions, including inbound and outbound communications, back-office functions, and advanced AI-driven technologies. Their offerings span industries such as healthcare, retail, finance, and telecommunications.
Maintaining global reach with a skilled workforce
Executive Boutique, founded in 2008, has built a reputation for responsive customer support and customized services for startups and major US corporations. SVC, established in 2014, is known for dependable contact center solutions. Together, the companies enhance their ability to deliver quality service to a broader audience.
SVC will continue to cater to an extensive international client base across the United States, Australia, the United Kingdom, Canada, New Zealand, the Middle East, Singapore, and Hong Kong.
Continued strengthened operations in strategic location
Headquartered in Cebu City’s IT Park, SVC further solidifies its presence as a key player in the outsourcing sector. The company’s newly established facility in Davao City provides geographical redundancy and access to an additional pool of skilled professionals, ensuring reliable operations and continuous growth.
This merger reflects SVC’s commitment to serving its global clientele with innovative, responsive, and dependable outsourcing solutions while building on the legacy of both companies.
LOGIX BPO Content Team
The Logix BPO Content Team is made up of writers who work directly inside the outsourcing world. We sit alongside operations managers, client success leaders, and workforce strategists running call centers, RPO programs, and back-office teams across the Philippines, UK, Australia and Us.
Our content comes from real collaboration with teams managing live client accounts in healthcare, fintech and tech consulting. We’re embedded in Logix BPO’s client delivery work, so we write what we see; the strategies and systems our teams actually use to build and scale outsourcing solutions.
