Logix BPO

Outsourcing Demand Helped Ease Office Vacancy to Below 20%, Says Colliers

CEBU, PHILIPPINES – According to Colliers, Cebu’s office market is bouncing back due to the expanding operations of outsourcing firms. From 21.3% in Q1 2025, the vacancy rate fell to 16.8% in Q2 2025.

Of the transactions in the first half of the year, which reached 88,000 sq. m., 66% of them are due to office demand from the outsourcing sector. Leading the leasing activity are as follows:

  • Cebu IT Park with 57% of total deals
  • CBP Fringe with 20%
  • Cebu Business Park with 9%

Major BPO players such as Concentrix, Wipro, TDCX, Smartsourcing, Asurion, and EXL Service secured new space as well. Such action signals strong confidence in Cebu as an outsourcing hub to current and potential investors.

Why This Matters

Kevin Jara, director and head of office Services – Tenant Representation at Colliers, remarked that “Cebu is at a turning point” and that “office vacancy has eased below the 20% mark, driven by large transactions and key BPO players expanding their footprint in the region.”

This is a milestone that underscores Cebu’s status as the leading office market outside Metro Manila.

For BPOs, Cebu offers talent and infrastructure to support continued growth. For the property sector, this momentum signals that regional hubs are becoming the next frontier for outsourcing expansion in the Philippines.

LOGIX BPO Content Team

The Logix BPO Content Team is made up of writers who work directly inside the outsourcing world. We sit alongside operations managers, client success leaders, and workforce strategists running call centers, RPO programs, and back-office teams across the Philippines, UK, Australia and Us.

Our content comes from real collaboration with teams managing live client accounts in healthcare, fintech and tech consulting. We’re embedded in Logix BPO’s client delivery work, so we write what we see; the strategies and systems our teams actually use to build and scale outsourcing solutions.

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