NEW YORK, USA – Kyndryl, a global leader in IT infrastructure services, has been named a Leader in the 2025 Gartner, Inc. Magic Quadrant for Data Outsourcing Services.
Being named a leader reflects Kyndryl’s commitment to delivering intelligent, secure and resilient, and forward-looking solutions – supported by our AI-powered Kyndryl Bridge – that help navigate complexity, unlock value, and stay ahead in a rapidly evolving landscape.
— Antoine Shagoury, CTO of Kyndryl
What This Means for Kyndryl and the Industry
Gartner evaluated 17 providers worldwide on two key dimensions:
- Ability to Execute (how well they deliver)
- Completeness of Vision (how well they see and plan for the future)
For Kyndryl to be elevated to the Leader quadrant means it has the competencies to “shape the market rather than follow it.” It shows in the strengths Gartner recognized they possess, which are (in verbatim):
- Integrating advisory capabilities via Kyndryl Consult rather than building a separate consulting business, enabling it to deliver outcome-based IT engagements aligned with client objectives.
- Offering deep expertise in IBM Z and Power under its Core Enterprise and zCloud Services, helping clients modernize and optimize their core systems.
- Delivering real-time visibility and control to clients through Kyndryl Bridge, providing them with customized, actionable insights to run their business efficiently.
Kyndryl’s achievement signals to outsourcing providers that they’re being evaluated and ranked based on strategic vision and execution. Their future clients will look at the assessments of advisory firms like Gartner for guidance on vendor selection so they can make informed decisions.
LOGIX BPO Content Team
The Logix BPO Content Team is made up of writers who work directly inside the outsourcing world. We sit alongside operations managers, client success leaders, and workforce strategists running call centers, RPO programs, and back-office teams across the Philippines, UK, Australia and Us.
Our content comes from real collaboration with teams managing live client accounts in healthcare, fintech and tech consulting. We’re embedded in Logix BPO’s client delivery work, so we write what we see; the strategies and systems our teams actually use to build and scale outsourcing solutions.
