TEANECK, NEW JERSEY – IT and business process outsourcing provider Cognizant has extended its partnership with education technology (Edtech) firm Cengage Group, aiming to enhance operational efficiency and support digital transformation over the next seven years.
This extended partnership focuses on providing comprehensive technology services to improve Cengage’s operations and further its mission to offer personalized and immersive learning experiences.
Building on their previous collaboration, which included developing Cengage Unlimited—a digital subscription service for higher education materials—Cognizant aims to bring even more innovation to the Edtech firm’s table.
Utilizing Cognizant’s GenAI to optimize Cengage’s processes
Cognizant will leverage its advanced Gen AI capabilities, along with platforms like Cognizant Neuro® IT Operations and Cognizant Flowsource™, to accelerate engineering and automation processes at Cengage. Additionally, Cognizant’s expertise in cloud operations, data analytics, cybersecurity solutions, and Intelligent Business Process Operations will help streamline Cengage’s processes and create new efficiencies.
“Cognizant is a long-trusted partner and we look forward to this expanded partnership as we continue to further revolutionize education through technology and drive operational excellence,” said Jim Chilton, chief technology officer (CTO) of Cengage Group.
“We are proud of our long-standing relationship with Cengage Group as its preferred provider and are excited to continue to contribute towards the digital transformation of the education sector,” said Anurag Sinha, SVP and head of communications, media, and technology of Cognizant Americas.
This move comes despite a slight revenue decline to $4.76 billion, according to Cognizant’s Q1 2024 earnings report. Cognizant also secured several deals worth over $100 million each, including one with Belcan LLC, and announced plans to train over 70,000 associates on Google Cloud’s AI offerings.
Cognizant has also introduced a new suite of healthcare solutions developed in collaboration with Google Cloud, utilizing Google Cloud’s generative AI technology.
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