UNITED STATES – According to an industry analysis from Nearshore Americas, in 2026, businesses will allocate a large portion of their AI spending to IT outsourcing firms that integrate and manage AI into business systems.
After a 14–15% rise in 2025, global tech spending this year will grow further, to at least 10%. Leonardo Mendoza, Senior Core Manager and former CIO at Jalasoft, says, “This is a reflection of the importance that the business places on IT as a resiliency factor.”
Research firms like Gartner and IDC also cite that “building AI capabilities can cost businesses 2X–3X more and takes 6–12 months.” But if they outsource, they’ll achieve a 30–50% cost reduction and accelerate deployment.
Because of these, IT outsourcing contracts with AI-led transformation deals are estimated to be valued between $100 and $500 million, for a period of 5–10 years. In contrast, traditional IT contracts without AI inclusion range between $5 and $50 million and last 3–5 years.
Outsourcing Firms Riding the Wave of AI-Related Deals
More and more businesses want to implement AI across their business systems. IT outsourcing firms like Accenture and Infosys have benefited from offering AI services to clients.
Accenture’s AI-related bookings, which were $100 million across ~100 projects, have now grown explosively, reaching $11.5 billion across 11,000 projects and generating $2.8 billion in revenue.
Julie Sweet, Accenture’s CEO, says that “the demand for AI is both real and rapidly maturing” and that clients are “moving beyond pilots and are now preparing to deploy AI at scale across their operations.
Similarly, Infosys is able to increase its “FY26 revenue growth guidance to 3–3.5% after winning record AI-led deals” in the last quarter of 2025.
LOGIX BPO Content Team
The Logix BPO Content Team is made up of writers who work directly inside the outsourcing world. We sit alongside operations managers, client success leaders, and workforce strategists running call centers, RPO programs, and back-office teams across the Philippines, UK, Australia and Us.
Our content comes from real collaboration with teams managing live client accounts in healthcare, fintech and tech consulting. We’re embedded in Logix BPO’s client delivery work, so we write what we see; the strategies and systems our teams actually use to build and scale outsourcing solutions.
